What Travelers Are Saying

TripAdvisor announced this year that the Empire State Building has achieved the coveted number one spot on the list of Top Attractions in the U.S. for the second consecutive year – and placed fifth worldwide – in Tripadvisor’s 2023 Travelers’ Choice Best of the Best. Determined by a full year of Tripadvisor traveler reviews, the awards honor the best in travel and recognize the places that deliver the most exceptional experiences. 

For all Travelers' Choice Awards, Tripadvisor analyzes the authentic feedback from its community to identify and rank the best in travel. The Travelers' Choice Best of the Best Things to Do Awards are based on the reviews and ratings of experiences, tours, attractions and activities over the past 12 months from Tripadvisor travelers, celebrating a vast array of travelers' most highly recommended activities of 2023.

We are proud to provide the most authentic New York experience for our guests from around the world.

The world's most famous building


"The Empire State Building had so much to offer me and my family, I experienced a trip I will never forget. No wait times, the staff was friendly and personable, and the entire visit was worth the price. This building doesn't compare to other observatories in Manhattan."

 - James W (US), June 2023 





"It was an awesome experience, great staff! I've only seen this in the movies before, but am so grateful to experience being there with my family!"

 - marieanjumawan, June 2023


ESBO at Night
Exceeds expectations


"Visiting the Empire State Building is like experiencing a well-oiled machine. Buy tickets online, arrive at or around your time slot, and your visit will be a dream.

There is plenty of history available for those interested, or just zoom up 80 odd floors and have a gander at some breathtaking views."

 - beech-bidois, May 2023

Kong with People 3
Great total experience!


"Informative and fun experience! The displays enhance the visit and give great context to the history and importance of the building in a fun and interactive way. Well organized admission process. Loved visiting in the late evening with Manhattan sparkling!"

 - CincyTrotter, May 2023

Worth the Time


"Staff was friendly and helpful. Historical information interesting and well presented. The Express Pass definitely worth it during peak visiting hours."

 - Climber66788106741, April 2023

Sunset view from the 86th floor observation deck at the Empire State Building

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To learn more about our customers' experiences, or to leave a review yourself, please click here